Returned products are given a second life as much as possible. And you benefit from this too, as these returned products are inspected and then sold as Second Chance products with a nice discount. This is good for you and the environment.
Ordering a Second Chance product works almost the same as ordering a new product. A Second Chance product is indicated in the regular product overview or a product page when available. By clicking the link, you go to the Second Chance product detail page. The ordering process is the same as ordering a new product. However, the logistics process differs from our regular shipping process for new products. Second Chance products are shipped from our Concept Store in Den Helder instead of our warehouse, so they require slightly longer processing time.
Unfortunately, we cannot offer the promotions available on the new product for Second Chance products.
Even on Second Chance products, we offer a 30-day satisfaction guarantee. Beyond 30 days, the standard 2-year warranty applies as usual.